I bought a brand new PT-22 as a birthday gift for my wife. We took it out to fire it and found that the firing pin would not strike the cartridge with enough force to cause detonation about 30% of the time. We tried different brand bullets with the same result. We also had a jam.
I returned the gun to Taurus and called a week later to check the status and was told that all repairs take 5-6 weeks. This is an outrage! Repair would be fine but this gun was defective right out of the box and should be replaced immediately.
Obviously I will never buy another Taurus! They are junk!
now powertec what if you would of bought a smith 1911,Kahr,Sig,Springfield
and somthin happened to it would all these co be junk to. everyone might get a bad one every now and then but you can't down them all. Get real
Give the company a chance to fix it and make things right. They all miss one once in awhile. It's their service after the sale that counts. Good luck.
I have noticed that same problem with a new taurus i own. However i have only had the problem with handloads. Also I now have about 400 rounds through the gun and the problem seems to be fixing itself. I think the springs are jsut new and need broke in.
I also agree with baldy give them a chance to make it right. No matter what you buy there is a chance something can slip through QC. That dont make them a bad company.
I got one of those in the 1990s when they came out - mine jammed on the first trip - I sent it in and they fixed it. Worked every since - My mom had it a while and now it is sold. Worked 100% of the time. Luckily, this was back when U could ship guns ground and not have to pay a small damn fortune for next day.
But honestly, over the past 12 months or so - I have seen SO, SO many threads about HORRIBLE Taurus customer service. Many go on for 4-6 months, and some are very similar in treatment. I would NEVER buy another Taurus after seeing all these threads about their crappy service.
Just my 2 cents.
I hope U get yours back and it works 100%.
i have never owned a taurus. after reading the many, many reports of major issues and bad customer service, i don't think that i would ever spend my money on one when i can toss in a little more and get a higher quality firearm. i agree that any manufacturer can produce a lemon from time to time, but this seems to be quite common with taurus. i think i'll stick to the brands i trust. just my opinion though.
Well, I've been seeing so so many bad reports about Taurus from 1 or 2 particular individuals. This most recent complaint has shown up on at least two boards I can specifically name.
I have owned Taurus pistols since they hit the market here in the states, been to their factory long time ago and I have never had a problem from one or known anyone who had a problem from one. I own and have owned a lot of firearms other then my Taurus pistols, but my Taurus's have always been what I prefer. Considering how many they sell here in the USA a lone, there are a lot of other people that are very happy with them too.
But hey, don't buy them and leave more for me
Dito draeger think about it if a company sells twice as many firearms then quess what they will probly have twice as many complaints right.
+ 1 draeger says, I have several Taurus and so far have not had any problems with any. Carry their 905 - 9mm revolver most of the time and looking at getting one of the model 85's soon.
Besides the lifetime warranty I also don't have to spend a lot of money for them like some of the other guns I have in the safe.
Since joining the forum you have made 4 posts, every one of them was a flame against Taurus.I dont own a Taurus,never have, but most forums have a name for people that do what you have done here............I'l leave it there I guess
Nobody complains about how great a company is.
As my practical shooting instructor told me, "Guns come in two flavors, cherry and lemon, and the boxes aren't labeled!"
Hey Dreadnought sounds like we may have had the same instructor as I am in Brevard county to up in Titusville.
This guy was in VA, name of Crawford. Cool dude. I don't doubt it's entirely possible they both might have heard it somewhere else, though.
I've owned a few Taurus handguns. Had only a couple minor problems. One involved the sights, which are NOT covered by warranty. But Taurus fixed free of charge anyway. Also currently have an issue with a 605 revolver. It was something I thought I could repair myself. Called Taurus, and they sent me the parts free. As it turns out, I was unable to do the repair, so had to send the gun in. That was two weeks ago. I called last week for any update, and was told it would be 4-6 weeks. Wish it was going to be sooner, but that's what it's going to be. No point in working up an ulcer. As they sell more & more guns, all with lifetime warranty, it just figures, over time, more & more will be coming in for service, and ya gotta wait your turn in line.
I do think they should fast track brand new guns that have issues right out of the box though.
I think 4 to 6 weeks must be a industry standard as most people I know who have sent guns back for repair get the same answer. Sometimes they get them back sooner and some a little later. The main thing is does the company stand behind their product? As long as they do I say give them a chance before you slam them.
My only Taurus is a PT1911. The only think I can find "wrong" with the pistol is the grips, which are easily changed. I've not had any experience with Taurus customer service because the PT1911 hasn't had any problems. Well, not every round goes in the "X" but I'm not sure their customer service can upgrade the part doing that.
I've fired a PT22. Had a couple or three rounds that didn't fire. I pulled the trigger again and they fired. I didn't see anything exciting enough about the PT22 to buy one, so I have very limited experience with them.
lol That SUCKS!
I have a Taurus Model 66 .357" and my fiance has a PT111 9mm. We have put at least a thousand rounds through each handgun without any problems. I wouldn't equate Taurus with S&W, Ruger, Colts, Beretta or Springfield but Taurus puts out a good value in a workhorse type of weapon for not alot of money.