Taurus Customer Support gets thumbs up

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    1. #1
      Junior Member
      Join Date
      Dec 2010
      Location
      Nevada
      Posts
      10

      Taurus Customer Support gets thumbs up

      I had to send my 709 back for warranty repair due to the well know extraction problems. They sent me a Fedex label via e-mail that day for pre-paid overnight shipping. The standard e-mail said to expect a 4-6 week wait. They did the repair and overnighted it back to me and I had my gun back in my hands in 9 days. The repair seems fine. I put 200 rounds through it without a hiccup. I know others have had a not so good experience, but mine was stellar.

    2. #2
      Junior Member
      Join Date
      Mar 2010
      Location
      Texas
      Posts
      19
      Good to hear that CS is getting better. Haven't need them yet, but bought a ruger for my last purchase due mainly to their outstanding customer service. I have a couple of the pt1911's and they have been flawless.

    3. #3
      Junior Member
      Join Date
      Nov 2010
      Posts
      75
      thats great news!!!

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