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  1. #1
    jkaod is offline Junior Member
    Join Date
    Dec 2010
    Location
    Nevada
    Posts
    10

    Taurus Customer Support gets thumbs up

    I had to send my 709 back for warranty repair due to the well know extraction problems. They sent me a Fedex label via e-mail that day for pre-paid overnight shipping. The standard e-mail said to expect a 4-6 week wait. They did the repair and overnighted it back to me and I had my gun back in my hands in 9 days. The repair seems fine. I put 200 rounds through it without a hiccup. I know others have had a not so good experience, but mine was stellar.

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  3. #2
    bmbroker is offline Junior Member
    Join Date
    Mar 2010
    Location
    Texas
    Posts
    19
    Good to hear that CS is getting better. Haven't need them yet, but bought a ruger for my last purchase due mainly to their outstanding customer service. I have a couple of the pt1911's and they have been flawless.

  4. #3
    charger5579 is offline Junior Member
    Join Date
    Nov 2010
    Posts
    75
    thats great news!!!

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