This seems like an issue for Taurus and their lifetime warranty dept. I'd document the issue with digital photos if possible and contact them for advice. There may be a simple fix, but slide contact on the LH side of the barrel cannot be good. See what you get from them and let us know.

...Thanks for the advice and that's just what I was thinking myself. No sense in lamenting about a problem before we give the manufacturer a chance to fix it. It's still very new to me so I won't mind the wait as much as I would if I'd been used to it being around a long time. I've read the Taurus warranty turnaround time can be horrendous so I'm eager to see if I can maybe dispel that complaint a bit...We'll see. I'll keep ya posted as to how things go...

...Scratchshooter40...Here's a picture representing the problem with the slide to barrel misalignment. Do you think it shows the problem in a way Taurus CS people could understand it?...It almost appears to show the slide itself being out of alignment with the frame while the barrel and frame alignment actually seems pretty good visually...

...Just spoke to "Derrick" at Taurus CS and they are sending a FedEx truck to pick up the gun. They offered to pick it up today but I will be gone from about noon to 3. I asked them if they could pick it up Thursday and they said no problem. Now it's my turn to see just how Taurus' customer service and warranty really is. I'll let ya all know how it goes...

Originally Posted by DarrylS

...Just spoke to "Derrick" at Taurus CS and they are sending a FedEx truck to pick up the gun. They offered to pick it up today but I will be gone from about noon to 3. I asked them if they could pick it up Thursday and they said no problem. Now it's my turn to see just how Taurus' customer service and warranty really is. I'll let ya all know how it goes...

Sounds good so far, but definitely keep us updated.

-Jeff-

...Will do...

...Now the "nail-biting" begins...FedEx just left with my PT99. It's funny how, even though I just got it a short time ago, I had a feeling of loss when he drove away with it...I'm such a "softie"...

I must say at times like this it would have been nice to have bought the gun at a big RETAILER such as Gander Mountain, then you could just go exchange the gun. (i think)

Good Luck

...I have to agree with that, I think...LOL. Having bought the gun at a really good price from Bud's I'm in the position that if I lived close to their store, I could have probably walked in and had the gun replaced on the spot. In my discussions with them and from what others have told me, I don't doubt that they would have done just that too. Saving that money on the purchase now means I'm just gonna have to WAIT til I hear from Taurus or have a surprise package dropped off at the house by FedEx someday...There's something to be said for living close to the store selling the product...

had the same problem with my pt 92 bought the gun 2 months ago and Taurus has had it for 7 weeks but as long as the problem gets fixed I dont care i love that gun

...crinko...I take it you still haven't gotten it back from Taurus. That's the one major gripe I've heard about their Customer Service. I hope your PT92 comes back to you properly repaired. I also love my 99...Have you had any correspondence with them during your wait for repair?...

That's my only beef with buying a pistol online. I like to be able to pick it up and hold it. Look it all over. Luckily for me I can be at Buds in about 90 minutes

That misalignment..was there a lot of play there like it could wiggle back and forth? Just wondering. I've not looked at many of those pistol and didn't know if that's a bad frame to slide fit or is that common with that design.

If it was consistently shooting at the same place I might have tried moving the rear site a little. You did the right thing by sending it back. I am one that just can't fiddle with things like that.

...It moved back and forth but only with the slide back. When it was in battery it was relatively solid with a little movement I could force if I wanted. It delivered POI consistently to the far left of POA. The elevation never deviated and was perfect. I adjusted the rear sight as far right as it would go and it was a good 2 inches directly left of POA. All this while sand bagging it...I will say I never got a FTF or FTE...The gun took what ya gave it and went bang every time...Sweet weapon...Guess I'm gonna have to see how much "patience" I can muster up.

Like I said you did the right thing by getting the ones who made it make it right. I hope you keep us informed as to how it all works out.

...Yep...Sure will. Taurus just received it on the morning of the 24th of October so I'm sure I'm gonna have a wait ahead of me. crinko has had his out to Taurus for 7 weeks now. I'm sure we'll hear from him long before I get mine back...My fingers are crossed for him too...

...Spoke to Rob at Taurus today to check the status of the PT99 I had sent in. They received it on Oct. 24th and Rob said his records do show that they received it on that day and have my gun in house. I asked where it was along the routing to be fixed and he said it apparently hadn't been scheduled to be fixed yet and was sitting somewhere waiting...So the wait will continue...

Originally Posted by DarrylS

I asked where it was along the routing to be fixed and he said it apparently hadn't been scheduled to be fixed yet and was sitting somewhere waiting...So the wait will continue...

That sounds very familiar...

...Well Taurus received my PT99 AFS on the 24th of October and it came back to me yesterday Nov. 21st...Not bad turn around at all. Problem is nothing was changed on the gun...NADA...Took it out this morning and put 50 rounds down the pipe and it still hits consistent 3 inches left of center with the adjustment pulled to the right as far as it will go. This was sand bagged at 20 yards. !5 rounds by me and the rest by the range owner who has been an M9 guy for years. The barrel still is as far left against the slide as it can be...The return paper says as to "Resolution"... "REPLACED"...What was replaced I have no idea...It's the same frame, barrel and slide, each had identifying tool marks that I looked for before sending it out and they were all there when it came back. It also came back without the magazine that I had sent along...Per their instructions...sigh...

Wow, that doesn't sound like a very pleasant experience, DarrylS. Can you call them and see what they say was "replaced"? Just curious. Thanks for the update.

-Jeff-

...Yes Jeff...I plan on calling them on Monday, as I didn't think they would be working on week ends, to find out just what was "replaced"...At this point I find it hard for me to justify sending it back again when their claim is that it was repaired through being "replaced". I'm not prepared to go the "you didn't fix it"..."yes we did" route...You are most correct in saying that it was not a "very pleasant experience"...

I have been following this thread...

Here is my story.

Purchased a brand new PT92SS from Buds (my Buds experience was terrible..but thats another story) When it arived, the magazine was jammed in the gun. After freeing the magazine, I put 50 rounds through it and the slide relese lever broke.

I have had this gun for 2 months and only put 50 rounds through it. Taurus said they would ship me the broken lever.. I HAVE BEEN WAITING FOR 3 WEEKS FOR THE FREAKING LEVER.

This gun had a lot of potential.......most likely when I get it fixed, I am going to trade it for a 92FS...

...I was silly to think saving a few bucks was the smartest thing to do when buying a firearm. The comparisons between Taurus and Beretta were and are out there for all to see...I shoulda opened my eyes. I'll try to use it as is til it falls apart and you can bet it won't be replaced by another Taurus...You do indeed get what ya pay for don't you??...

I thought I did the research.....the reviews I saw said it was the equal of the Beretta....

I thought since it had a lifetime warranty I would be ok......what a bunch of BS.

I just wonder how much I can get for it?

In all honesty I don't put much faith in an organization that tells me they've repaired something which shows absolutely no signs of being touched beyond coming back to me dirty as hell. I have a "proofing target" that supposedly tells me it was test fired and, quite mysteriously, every one of the 8 holes in the paper are virtually all in the black. Do I believe 'em???...Nope. I'm a bit of a "tinkerer" and I know my way around tools and machinery ( retired QA Engineer ) perhaps I'll "tinker" with it a bit and see if I can get it straightened out myself or I'll look for a qualified gunsmith in the Hudson, Florida area and see what he can do. I wouldn't sell it as it now is but I also wonder what it would be worth on a trade-in...Time will tell...