Page 2 of 2 FirstFirst 12
Results 21 to 31 of 31
  1. #21
    Cat's Avatar
    Cat
    Cat is offline Member
    Join Date
    Apr 2011
    Location
    Jacksonville, Fla./ Levittown, PA
    Posts
    473
    S&W Pistol come with a lift time warranty on all there pistol. Just sand it to them to fixes it. 9 out of 10 they sand out a new one.1-800-331-0852 (USA) Mon-Fri 8:00AM-8:00PM Eastern Time .
    1-413-781-8300 (International)

  2. #22
    cclaxton's Avatar
    cclaxton is offline Member
    Join Date
    Jul 2011
    Location
    Northern Virginia
    Posts
    402
    Quote Originally Posted by PM View Post
    OK. So S&W isn't responding to my emails. Wow. I'll never buy a gun from them again. Shame.
    I have always been able to reach them by phone and didn't have long to wait in the phone queue.
    I have the BG380 and I had one or two FTE's early on, but since then have had no FTF's or FTE's, and it is accurate without the laser.
    The laser is chincy, and stopped working. Called S&W, and they told me I could send the pistol to them or return just the laser and they would replace it. They sent me paperwork in the mail with a prepaid shipping label, and I put the laser in a padded envelope back to S&W for them to replace. I have no complaints with their customer service.

    It won't suprise me that I have to replace the laser again at some point if I shoot a lot with it, but they might have improved the laser quality and it will work longer. I like the laser as a training tool, but not for use in a self defense situation... I trust my eye to get the shot. The laser will stay calibrated for a good 100 rounds before needing realignment with the provided tool.

    I like the gun: It shoots well, is reliable (I have over 250 rounds through it, with hollowpoints being at least 80 of different varieties), shoots accurately up to 10 yards, has double-strike action, can leave the safety off since the trigger is long and heavier, I can easily carry in my pocket, and with MagTech 85Gr +P HollowPoint is a deadly weapon with reasonable shot placement.

    Personal Note: The BG380 is a narrow grip and does make my hand sore(where the webbing is at) when I shoot it a lot at the range. But it doesn't do this for everyone. And, if you don't shoot it a lot, won't bother you.

    Suggested improvements: I would like to see orange dots on the sights to help me find the sights easier. I would like the trigger pull to be lighter and a little shorter, I would like to see an extended mag for 7-8 rounds, and of course a reliable laser.

  3. #23
    PM
    PM is offline Junior Member
    Join Date
    May 2011
    Posts
    23
    I'm glad most are having good luck with their BG .380.

    I've never owned a gun with multiple problems that is brand new. In fact, I've never owned a brand new gun with any problems until I bought the BG.

  4. #24
    jakeleinen1 is offline Member
    Join Date
    Jul 2011
    Posts
    751
    Quote Originally Posted by PM View Post
    Went to the range yesterday with a properly cleaned gun and the BG .380 fire flawlessly. I put 200 rounds through it with not a single FTE. I do have a spot on the slide, right hand side, where the finish is chipping. I also noticed inside that it appears to be taking a beating compared to other guns that I have. My XD looks brand new inside after 1000 rounds. The BG .380 looks fairly used after 200 rounds.
    That sucks, a coworker of mine ordered one (they are backordered, hes waiting)

    Smith and Wesson are usually pretty good about fixing broken guns, I've seen their pretty good customer service (usually they compensate you by giving you extras when they send back their guns like extra mags, lasers, even scopes)

  5. #25
    PM
    PM is offline Junior Member
    Join Date
    May 2011
    Posts
    23
    Quote Originally Posted by jakeleinen1 View Post
    That sucks, a coworker of mine ordered one (they are backordered, hes waiting)

    Smith and Wesson are usually pretty good about fixing broken guns, I've seen their pretty good customer service (usually they compensate you by giving you extras when they send back their guns like extra mags, lasers, even scopes)
    I'm convinced, other than the finish chipping already, that the problem is weak mag springs. The only problem: no aftermarket mag springs. So frustrating.

  6. #26
    Cat's Avatar
    Cat
    Cat is offline Member
    Join Date
    Apr 2011
    Location
    Jacksonville, Fla./ Levittown, PA
    Posts
    473
    Warranty Repair Shipping Form.
    Warranty Repair Shipping Form - Smith & Wesson

  7. #27
    tex70 is offline Junior Member
    Join Date
    Apr 2011
    Posts
    26
    I bought my BG after they first came out. Got the itch and couldn't wait. Big mistake. Broken trigger after 32 rounds. S&W had it back to me in nine days. Broke the second trigger after the next 50 rounds. S&W again had it back quickly.

    Fired another 300 rounds through it a few months later without trigger mishap or any problem whatsoever. Almost gave up on this little gun but glad I didn't. I now trust it.

    I actually shoot better with it if I use the laser. Painted the front sight white. Very nice little gun. Just wish I hadn't violated my "wait a year" standard.

  8. #28
    PM
    PM is offline Junior Member
    Join Date
    May 2011
    Posts
    23
    Sent another email. We'll see if they bother themselves with responding.

  9. #29
    oneoclock is offline Junior Member
    Join Date
    Aug 2011
    Location
    SE PA
    Posts
    6
    I'm guessing that the reason for the strobe mode on the Laser is to help the shooter locate it in the distance. The flashing might make it more more noticeable than a constant dot.

  10. #30
    ozzy's Avatar
    ozzy is offline Member
    Join Date
    Apr 2011
    Location
    Hendertucky Nv.
    Posts
    198
    Quote Originally Posted by oneoclock View Post
    I'm guessing that the reason for the strobe mode on the Laser is to help the shooter locate it in the distance. The flashing might make it more more noticeable than a constant dot.
    I actually thought it was a SOS so LEO's could locate you after a altercation.

  11. #31
    PM
    PM is offline Junior Member
    Join Date
    May 2011
    Posts
    23
    Traded the BG .380 for an XD 9mm subcompact. Couldn't be happier. In the future, only S&W revolvers will be in my collection.

Page 2 of 2 FirstFirst 12

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Search tags for this page

ammonition for .380 simi
,

best 380 ammo for bodyguard

,
best ammo for bodyguard 380
,
best ammo for s&w bodyguard 380
,

best ammo for smith and wesson bodyguard 380

,
bodyguard 380 no laser
,

bodyguard 380 without laser

,
can i use p ammo in s&w bodyguard
,
s&w bodyguard 380 strobe light
,
smith and wesson bodyguard 380 how to oil
,
tcp vs bodyguard
,
whitch is better the new bodyguard 380 or the old one
Click on a term to search for related topics.