You've mentioned two Sig armorers looked at the gun and you handle Sigs at work. Do you work at a gun store? If so, can't the armorers give you a contact person or some assistance for obtaining a new barrel. If you send the barrel photo to the right person, I'd have to believe something will be done. Maybe you should get some advice from Bruce Gray on the Sig Forum. Send the photos to him via email.

Yes, I do work in a gun shop. I was dealing with customer service than started dealing directly with our Sig rep. The photos I had here are in the mailboxes of at least six people at Sig. And I get a new barrel for a decent price, but what's the point if the extractor is still going to smash into it?

I'm always heart broken to hear of problems with a Sig. I'm an uberfanboy. That having been said, I had a smaller issue recently, BUT Sigarms CS took care of me right away.

It sounds like maybe the rep is the problem and not the company.

Originally Posted by scorpiusdeus

I'm always heart broken to hear of problems with a Sig. I'm an uberfanboy. That having been said, I had a smaller issue recently, BUT Sigarms CS took care of me right away.

It sounds like maybe the rep is the problem and not the company.

Oh, I was up there in uberfangirl land. Most of our customers who didn't know my name refered to me as Sig girl.

Actually, I wanted to mention this, too. I had a bizarre happening today. One of our Sigs for sale had a major malfunction today. A customer was looking at it and the slide wouldn't open. It was just stuck. I got it unstuck but the slide kept catching. I sent it to the warehouse for return because of this. Would you believe it was the only P226 40S&W we had out for sale? I just found it really ironic. It caught my attention, though, because it was catching in exactly the same spot mine does, only this one was to a much worse extreme. And this one is unfired (except at the Sig factory) brand new in the box. Odd.

Well, I got a response back from my BBB complaint to Sig, nothing has changed. The gun's going into the scrap heap for now because apparently two gun smiths are incorrect. I had a gun smith take a look at it today and he offered me money for it for parts. Might take him up on the offer. I don't see the gun as being safe at all and neither do the gun smiths. I may suit up and shoot the living hell out of it until the extractor rips off over time and go from there. Either way, I'll make sure to document the size of the gash on the barrel. My Sig days are over. It was nice while it lasted. Glock, here I come.

Originally Posted by SuckLead

My Sig days are over.

What will you tell potential Sig buyers now?

Originally Posted by SigZagger

What will you tell potential Sig buyers now?

Got Milk?

Originally Posted by SigZagger

What will you tell potential Sig buyers now?

That hasn't been a problem. There are plenty of guns I don't like for whatever reason, I'm just honest. I think Sig makes a good weapon, and I tell them that, and I suggest they try shooting a few on the range. But I do let them know that their customer service is questionable. Same I do for any company. If one company seems to have really good customer service, I tell them what we see from our side. Same for the bad. And Sig isn't the only one with bad customer service, not by a long shot. I don't have a huge issue with the gun itself, and I tell people that. It's been a very good weapon for me and it did it's job when it was most important. One day it will come back. My only issue is with the CS. And there is one other gun company I won't buy from for the same reason, and they seem to be possibly worse. When customers ask, I tell them honestly without all the gorey details. If they buy, I sell with a smile and do what I can to assist them with it. It's my job. I'm just not Sig crazy like I used to be. LOL! Used to tell everyone about Sigs... now they're just another gun in the case.

Each State has a CONSUMER PROTECTION area, usually located at the State Capitol. Each has a website and will take your complaints.

In GA, where I am, this gets stuff moving and FAST. They call up the company and let them know there is a problem and THEY should tend to it NOW. Nothing like BIG BROTHER getting into the fray.

Give it a try. It's free and it just might work for you. Hope so.