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Thread: The Final Blow

  1. #21
    Nra-Life-Member's Avatar
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    I enjoy Sigs.. But I am enjoying H&K even more..

    On that note - My P226 has more rounds then I can count. Runs like a champ!

  2. #22
    jblaze725 is offline Junior Member
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    Thats ashamed because I really liked Sig and was hoping to save up for one in the near future, but I cant see myself spending all that money on a new gun to possibly have to go through what youre going through. Hopefully they can right this situation. Sad to see a company with a great product really brought down by such horrible customer service.

  3. #23
    SCM67 is offline Junior Member
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    I'm sorry eveyone! But I have to speak my mind!

    Excuse me for saying it was probably Wolf ammo. I was mistaken!
    No, I don't work for sig.
    Last edited by 2400; 04-15-2007 at 01:28 PM.

  4. #24
    SuckLead's Avatar
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    Quote Originally Posted by jblaze725 View Post
    Thats ashamed because I really liked Sig and was hoping to save up for one in the near future, but I cant see myself spending all that money on a new gun to possibly have to go through what youre going through. Hopefully they can right this situation. Sad to see a company with a great product really brought down by such horrible customer service.
    It is ashame. I really love my Sig and still cannot help suggesting them as an option to customers. But I also feel compelled to give them fair warning about their customer service. Past that, it is up to them. Sig makes a great product and most of the time you won't even have to worry about sending the gun back to get repaired. But now I am leary about the possibility of having to send one back. Best I can say is go for it and buy one. But do consider using your own gunsmith instead of having to send it back for repair if you are not military or law enforcement.

  5. #25
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    I know exactly how frustrated you are right now. I had simular experiences with new S&W auto's. Did exactly as instructed. In short, I wrote a respectfully worded letter to the president. Got no reply. I tried quality control and the production manager. Three letters...not one reply. As a result, I traded away the Smith's and purchased an used Sig 229. My frame rails look simular to your photos. But it was manufactured in 1996 and is still very reliable and one of my favorites. The barrel photo is disturbing. The way I handled my personal situation with S&W was I realized I was just one little guy from the midwest who meant nothing to a hugh firearm manufacturer. So, I elected to spend my money elsewhere. Their are many quality firearm brands. Write off Sig if you wish and pick another. Besides Sigsauer, I found my new XD9 to be much better than any Smith. Good luck.

  6. #26
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    I can't help but still like them. It's been ingrained, I think. LOL! I still catch myself fondling them at work, but I can't bring myself to buy one knowing this is how it will be if something odd happens.

    As for the frame, I wouldn't have paid it any mind if the slide wasn't catching on those little cuts in the frame. You can even hear when it goes over them. Which is what bothers me a lot. My main concern, however, is that barrel. And the gunsmith who inspected it had the same concern. The accuracy has been slipping just a touch (had several better shooters than myself try it out and they all agreed) and that gash in the barrel was a sudden appearance. It just appeared after 50 rounds. That bothers me a lot.

  7. #27
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    You've mentioned two Sig armorers looked at the gun and you handle Sigs at work. Do you work at a gun store? If so, can't the armorers give you a contact person or some assistance for obtaining a new barrel. If you send the barrel photo to the right person, I'd have to believe something will be done. Maybe you should get some advice from Bruce Gray on the Sig Forum. Send the photos to him via email.

  8. #28
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    Yes, I do work in a gun shop. I was dealing with customer service than started dealing directly with our Sig rep. The photos I had here are in the mailboxes of at least six people at Sig. And I get a new barrel for a decent price, but what's the point if the extractor is still going to smash into it?

  9. #29
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    I'm always heart broken to hear of problems with a Sig. I'm an uberfanboy. That having been said, I had a smaller issue recently, BUT Sigarms CS took care of me right away.

    It sounds like maybe the rep is the problem and not the company.

  10. #30
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    Quote Originally Posted by scorpiusdeus View Post
    I'm always heart broken to hear of problems with a Sig. I'm an uberfanboy. That having been said, I had a smaller issue recently, BUT Sigarms CS took care of me right away.

    It sounds like maybe the rep is the problem and not the company.
    Oh, I was up there in uberfangirl land. Most of our customers who didn't know my name refered to me as Sig girl.

    Actually, I wanted to mention this, too. I had a bizarre happening today. One of our Sigs for sale had a major malfunction today. A customer was looking at it and the slide wouldn't open. It was just stuck. I got it unstuck but the slide kept catching. I sent it to the warehouse for return because of this. Would you believe it was the only P226 40S&W we had out for sale? I just found it really ironic. It caught my attention, though, because it was catching in exactly the same spot mine does, only this one was to a much worse extreme. And this one is unfired (except at the Sig factory) brand new in the box. Odd.

  11. #31
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    Well, I got a response back from my BBB complaint to Sig, nothing has changed. The gun's going into the scrap heap for now because apparently two gun smiths are incorrect. I had a gun smith take a look at it today and he offered me money for it for parts. Might take him up on the offer. I don't see the gun as being safe at all and neither do the gun smiths. I may suit up and shoot the living hell out of it until the extractor rips off over time and go from there. Either way, I'll make sure to document the size of the gash on the barrel. My Sig days are over. It was nice while it lasted. Glock, here I come.

  12. #32
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    Quote Originally Posted by SuckLead View Post
    My Sig days are over.
    What will you tell potential Sig buyers now?

  13. #33
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    Quote Originally Posted by SigZagger View Post
    What will you tell potential Sig buyers now?
    Got Milk?

  14. #34
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    Quote Originally Posted by SigZagger View Post
    What will you tell potential Sig buyers now?
    That hasn't been a problem. There are plenty of guns I don't like for whatever reason, I'm just honest. I think Sig makes a good weapon, and I tell them that, and I suggest they try shooting a few on the range. But I do let them know that their customer service is questionable. Same I do for any company. If one company seems to have really good customer service, I tell them what we see from our side. Same for the bad. And Sig isn't the only one with bad customer service, not by a long shot. I don't have a huge issue with the gun itself, and I tell people that. It's been a very good weapon for me and it did it's job when it was most important. One day it will come back. My only issue is with the CS. And there is one other gun company I won't buy from for the same reason, and they seem to be possibly worse. When customers ask, I tell them honestly without all the gorey details. If they buy, I sell with a smile and do what I can to assist them with it. It's my job. I'm just not Sig crazy like I used to be. LOL! Used to tell everyone about Sigs... now they're just another gun in the case.
    Last edited by SuckLead; 04-25-2007 at 09:47 PM.

  15. #35
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    Consumer Complaints

    Each State has a CONSUMER PROTECTION area, usually located at the State Capitol. Each has a website and will take your complaints.

    In GA, where I am, this gets stuff moving and FAST. They call up the company and let them know there is a problem and THEY should tend to it NOW. Nothing like BIG BROTHER getting into the fray.

    Give it a try. It's free and it just might work for you. Hope so.

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