I've heard pros and cons regarding Ruger Service. So far, I've never had to avail myself of Ruger's service department. But I usually keep a good supply of parts on hand for rapid replacement.

On my guns, the ejector housing screw has a high mortality rate, as do the base pin latches and transfer bars. So, I keep my parts box stocked with these items as they are quick fixes that require no fitting.

Bob Wright

Same experience for me on my GP100. The small plunger/spring for the cylinder latch was bad. I called and they just said OK they would ship out. I received the part in three days. No charge for the part or shipping. Doesn't leave much room to complain.