Sending pistol back to Beretta question.
Well after almost 10 months of fighting with my M9 beretta for firing low, I am sending it back to beretta for evaluation and repairs. My question is this, I called Beretta to get a RA # to send the pistol back. The guy on the phone said that they do not issue RA's and to just send the pistol back with a note of what is wrong, my name and address & phone #. And a copy of my purchase reciept. Does this sound right?, When ever I have had to return anything I always had to have a RA number. Any advice would be appreciated.