Bought a Stoeger Cougar 9mm at Academy on 09/02/11. Felt and shot better than my Glock G19 GEN4. Somehow, after 60 rounds of trouble free shots. I screwed up by putting the recoil incorrectly after cleaning, and it stuck.
Had to sent it back, did it on 09/14/11, got it back on 09/26/11. Put 150 rounds through without any problems yesterday. I am really impressed with the service that Stoeger (Benelli USA) provided.
After carefully reading the manual again. It's embarrassed but I have to admit that this malfunction was strictly human error on my part. I am glad that it's over. And very nice knowing that the costumer services is top notch. Now I can highly recommend this brand to anyone. Thanks.
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James

