Kimber's probably going to tell him to go through the break-in process detailed in the manual. If he hasn't fired it, I'm guessing he hasn't cleaned any factory gunk out yet.
Tell him to take it all the way apart, scrub out the trigger channel, maybe apply a gentle amount of Flitz to the trigger bow, reassemble, properly lube, and proceed with the break in process.
A 1911 (even if over $1K) is not a Single Six, do please don't compare it to one. While I'll be first one to hoist a glass on an anit-Kimber anything and am not in the habit of defending them (more like the opposite), I don't think that at this time there's anything "wrong" with the gun.
Edited to add:
Guns on the dealers shelf have probably been dry fired a number of times, assuming he didn't get a display model, his probably hasn't. I also know of at least on dealer that would take a stone and go to work on the trigger channel and trigger bow of Kimbers that were on display....