I had a really good experience with Kahr also about seven years ago. They issued a recall on the PM9s (which I've carried for years and love) because apparently some of them were having feeding problems, if memory serves, so they were polishing all the feed ramps. They provided all shipping and everything necessary to get the job done and had a very quick turnaround time. I had never had a feeding problem with mine but let them work on it because at the time I hadn't fed it a large variety of ammo. I have done so now and I've used the gun for load development and testing and it runs great now and always has.