The funny thing is my wife says I have little patience. I can be a hot headed Sicilian when I have to. Being in the Corporate arena for over 25 years, you learn some things about Customer service.
I felt as though it would have been counter-productive to go off on them up until now. The end game is I went my PM9 in 100% working condition.
Having said all of that, if I get this gun back and it still has problems, I am afraid I will have to go off on them.
I think if it has to go back again, I will send a video of any failures and send them a box of this range ammo but still demand they send me a new weapon.