We went to the range today and I had 4 FTF's out of 100 rounds. 3 occurred in the first 50 rounds.
I can't trust this gun and I will have to send it back to Kahr on Monday.

Is there anyone specifically I should speak to?

Try to speak with Ian. He is a sharp guy.

I spoke to Ian and my PM9 is on it's way back to Kahr. He said the turnaround time is 7 to 10 days.

SteveS, I am sorry to hear you are having issues with your PM9. I have not had this experience with mine. I hope it comes back without any issues and you can enjoy it for the fine handgun it is.

By what I have seen on another post, the turn around time is very quick. I think (and hope) you will get your gun back it perfect working order. It is a great gun, and alot of gun in such a small package. I think the trigger is the best trigger I've owned.
MW

Sending some hope here. My PM9 has a serial beginning with IB and I'm now at a flawless 600 rounds of mixed ammo. Blown away by the reliability. Sorry you're having such problems. At least we know you're in a serial number range that could/should be more reliable.

Thanks for all of the messages. I believe this will get fixed and I can resume carrying the PM9. I am now carrying my G26 and it's a bit of a challenge.

I remember when we purchased the two Kahrs. The dealer said, "I have to let you know, you might get a good one or a bad one". I really didn't believe him but I guess he was right. The one I purchased for my wife is flawless.

I think the turn-around time is great. About a year ago when I owned a KelTec P11 some spring broke and I had to send it back. It took 3 months to get it back. I think the reason for that is KelTec's need more repairs than Kahr's.

Anyway, I know things will work out. Merry Christmas.

Steve, who;s your dealer? I want to buy from him ... what he said shows that he doesn't BS and he KNOWS his sh8t! You should stick with him on future purchase(s).

Merry Christmas!

Originally Posted by Steve S

I remember when we purchased the two Kahrs. The dealer said, "I have to let you know, you might get a good one or a bad one". I really didn't believe him but I guess he was right. The one I purchased for my wife is flawless.

Originally Posted by Steve S

Thanks for all of the messages. I believe this will get fixed and I can resume carrying the PM9. I am now carrying my G26 and it's a bit of a challenge.

I keep my G26 in the console of my car. I've never carried it since I've had the PM9.

I also sometimes carry an 11.5 oz. S&W 360pd in a Hume inside-the-pants holster. Don't even know it's there. The Glock, for me, is a different story for carry.

Actually, we purchase all of our weapons at our shooting range, Palm Beach Shooting Center. They are extremely helpful and the will match any price I find on the net. They even offered to send the PM9 back for me but I just sent it myself.

As far as my G26 goes, I am finding it not too bad to carry. We are in shorts and tee shirts down here most of the year. I have a DeSantis IWB holster, I can't remember the name of it but it conceals my G26 pretty well.

Well I got my PM9 back today from Kahr. That was really fast. They replaced the Extractor, Recoil Spring and they polished parts as needed. They lubed and test fired and wrote that everything was fine.

I won't be able to test it until next Sunday. I got my fingers crossed.

Well I got my PM9 back today from Kahr. That was really fast. They replaced the Extractor, Recoil Spring and they polished parts as needed. They lubed and test fired and wrote that everything was fine.
I won't be able to test it until next Sunday. I got my fingers crossed.

Great to hear you got it back, I am confident that the gun will be fine now(keep fingers crossed).
Ironically, I just purchased a S&W m&p pro and it has barrel issues. It has to be sent back to S&W for repairs. So you are not alone in the "problems with new guns". Strangely, I own several manf's of hg's, and two of them are Smith's, and both had to be sent back to the factory a couple days after buying them. It's hard to do, but must be done. It's like taking a toy away from a little kid after he plays with it for only a short time. That's life, though.
Good luck, MrWiz

Steve S. we will be waiting for your NEW range report.

Well it's Saturday and I just got back from the range. To say I am pissed off is an understatement. I loaded my first mag of 6 and fired with no issues. When I reloaded the same mag with another 6, the problems started. These issues are worse than I originally had before I sent this PM9 to Kahr for repair.

It fired the first round of the 2nd clip with no problem. I pressed the trigger on the 2nd round and nothing.
I took the mag out and had a hell of a time getting the live round out of the chamber.

Once I cleared it I tried the process over again with a different type of ammo and the same thing happened.
This time when I dropped the mag and tried to pull the slide back a thin metal shaving dropped down.

I tried to fire again and this same thing happened. It would fire the 1st round and when I pulled the trigger for the 2nd round, nothing.

So now I have to call Kahr again and send this POS back. If for some reason I get it back the next time with more issues, I am going to demand that they replace my 5 month old PM9 that's had problems from day 1.

Well it's Saturday and I just got back from the range. To say I am pissed off is an understatement.

Wow, I can only say, "I am surprised". I say you should tell Kahr to buy this one back from you, and give you a new one. That just ain't right. I would be on the phone with Kahr ASAP and give them a piece of my mind. But remember, “When anger rises, think of the consequences”.
Best to you, MW

I know I was pissed off when I got home but that will get me nowhere when I call them. I will be civil but firm.

Sorry to hear about your bad experience with your PM9. I can feel for you.

I do wish you luck in working this out with Kahr, they should make good out of it, however .... I have a feeling that it may not be easy ... :

about 2 months ago I had an issue with the barrel where the plated Ni coating was flaking off. They replaced the barrel with a bad barrel (didn't even fit the slide,a nd some pother machining defects), I wrote a letter to 3 managers/VPs to complaine about their lack of quality assurance... At the end of the day, they made me send back the complete gun (at their cost) and replace the barrel again.. of course, fitment is guaranteed this time ... but you know what? NONE of these senior personnel I wrote to replied me.. not a word.

For the past 25+ years I have worked in well regarded orginaizations (in their respective industries), when we have a customer wrote a complaint letter, there will be always be a response from us... not in the case of Kahr. My experience made me to reset my expectation and my respect on them.

Nice gun, PROVIDED you got the luck of draw that the one you took home is a working piece.

Once again, I hope your problem will be properly and professionally taken care of.

I don't understand companies like this. I am pretty high up the food chain for the 2nd largest company in the world. If a customer writes a letter to any executive, they call them back. Taking care of the Customer is number one in our Mission Statement.

I am going to try and speak to Ian and get some answers on Monday. I am back to carrying my G26. That's pretty easy now that it's 35 degrees in West Palm and we are wearing snow parkas.

Well I sent it back today FedEx Priority Overnight. I spoke to Shawn on the telephone. I told him how long I've been having problems with this PM9 (since day 1). He really did not have anything to say except to send it back.
I think the Ejector is messed up this time. Hopefully I will have it back soon and working.

Steve keep us posted on this issue as I am curious how Kahr will or won't end up resolving your problem.

Thanks, buck32.

Well I got a call today from Shawn at Kahr. He told me that they fired 4 magazines and could not reproduce my problem. He did say that they were having a problem with the mag falling down during shooting that they were working on.

I was kind of speechless for a minute or so. Before I sent it to them I could not get 2 rounds off in succession. I never had a problem with mags falling down.

I asked him to have them change the ejector anyway and he said O.K.

What do you guys make of this?

What do you guys make of this?

I don't think anybody is lying, but that doesn't help the situation. I can only think that they are using different ammo then yours? It doesn't sound right about the metal shaving you said fell out? I would be a little pisssed right now and want it fixed, or don't send it back to you. WTF?
MW

He asked me what ammo I was using and I said what I can get at the range, PMC 115gr. He did not say anything about it. I went on to say my wife uses the same ammo in her PM9 with no issues.
I asked what they were using to test fire and he told me Remington UMC.

My wife was out shopping today and I asked her to stop by Dick's Sporting Goods and see what they have. Well she found 5 boxes of Remington UMC and 5 of some American Eagle.

When I get this thing back, I will use the UMC. If all goes well, I will try my SD ammo which is Fed LE Tactical Hydra-Shok and Speer LE Gold Dot 147gr.

I am going to bring a video camera to the range and film all of this crap so if something should happen I will send this PM9 back to them again with a DVD for their viewing and demand a new weapon. What a pain in the ass this has been.

Steve,

what are the chances to send them 10~12 of PMC that you've been shooting? Just a thought...

Good luck.