Customer service Kahr
Recently bought a Kahr CW9 which had constant (every mag) FTF issues. After trying a couple different types of ammo based on the suggestion of Kahr I sent it in. Very quick turn around, took about 2 weeks and the gun was back. The replaced a faulty part, no charge and it's properly broken in now and hasn't hiccuped yet in over 250 rounds. Great service Kahr!
Originally Posted by flag8r77
That's good to know I am trying to find a PM9....glad it is running good for you now!
did they pay the shipping to??
Nope, you have to pay for next morning overnight Fedex, think it cost me about 40-50 from Florida. They of course pay for the shipping back.
Do you have to send it overnight shipping???
FedEx and UPS both require handguns be shipped next day. That is company policy at both.
Originally Posted by border bandit32
Bruce, Life Member: NRA
Naval Air Museum Barbers Point
"I personally think we developed language because of our deep inner need to complain."--Jane Wagner
"The saddest aspect of life right now is that science gathers knowledge faster than society gathers wisdom."
I called them the other day about a broken mag follower, they sent me a new one right out. Kahr has very good customer service. It means a lot to me that they stand behind their products.
Originally Posted by bruce333
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