Customer service Kahr

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    1. #1
      Junior Member flag8r77's Avatar
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      Customer service Kahr

      Recently bought a Kahr CW9 which had constant (every mag) FTF issues. After trying a couple different types of ammo based on the suggestion of Kahr I sent it in. Very quick turn around, took about 2 weeks and the gun was back. The replaced a faulty part, no charge and it's properly broken in now and hasn't hiccuped yet in over 250 rounds. Great service Kahr!

    2. #2
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      Cool

      Quote Originally Posted by flag8r77 View Post
      Recently bought a Kahr CW9 which had constant (every mag) FTF issues. After trying a couple different types of ammo based on the suggestion of Kahr I sent it in. Very quick turn around, took about 2 weeks and the gun was back. The replaced a faulty part, no charge and it's properly broken in now and hasn't hiccuped yet in over 250 rounds. Great service Kahr!

      That's good to know I am trying to find a PM9....glad it is running good for you now!
      did they pay the shipping to??

    3. #3
      Junior Member flag8r77's Avatar
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      Nope, you have to pay for next morning overnight Fedex, think it cost me about 40-50 from Florida. They of course pay for the shipping back.

    4. #4
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      Thumbs down

      Do you have to send it overnight shipping???

    5. #5
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      Quote Originally Posted by border bandit32 View Post
      Do you have to send it overnight shipping???
      FedEx and UPS both require handguns be shipped next day. That is company policy at both.
      Bruce, Life Member: NRA, NCRPA, GRNC, GOA

      Naval Air Museum Barbers Point

      "I personally think we developed language because of our deep inner need to complain."--Jane Wagner
      "The saddest aspect of life right now is that science gathers knowledge faster than society gathers wisdom."
      -Isaac Asimov

    6. #6
      Junior Member Nerostarr's Avatar
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      I called them the other day about a broken mag follower, they sent me a new one right out. Kahr has very good customer service. It means a lot to me that they stand behind their products.

    7. #7
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      Quote Originally Posted by bruce333 View Post
      fedex and ups both require handguns be shipped next day. That is company policy at both.
      10-4!

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