I have a G30s with around 500-600 rounds through it and is about 9 months old...purchased 5/5/16. The tip of the firing pin broke off at the range Friday. I verified by removing the striker assembly from the slide and visually inspecting. I promptly emailed Glock C/S Friday evening and supplied all of the necessary info. Today I received an email stating that I needed a Certified Glock Armorer to call and order the firing pin for me...or I could send the pistol in and they would repair it. Attached was the Service Request forms...no Pre-Paid Shipping label. I have sent one other pistol in for repair and they sent the Pre-Paid label on my 2nd request...no problem. Today...not the case. I was informed that "We do not send Call Tags for pistols that old". 8 months or so...still under fucking warranty!! Are you kidding me?? I gave it some thought...and then I sent a nasty email. I have had 2 new Glocks break...under warranty...in the last year and a half. Not very impressive,and then the shitty C/S for their product...I believe I am done with this manufacturer. I have been a loyal Glock Owner and Proponent to other shooters over the last 15+ years. I think this Company has taken a wrong turn. There are other pistols out there that are superior in my opinion. Just thought I would share my experience and wait to see the responses.