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  1. #21
    Join Date
    May 2007
    Location
    capitol city
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    447
    Quote Originally Posted by mcotter View Post
    yes, we tried two other mags, no luck. They said once the paperwork was done, I owned the gun, and they couldn't take it back, even though they wish they could. Bunch of crap if you ask me.
    thats complete b.s. do they have a sign saying that?
    you need to report them to the BBB and let them know about it.that would have really set me on fire if someone did that to me,,,,,,was this a new gun?

  2. #22
    Join Date
    May 2007
    Location
    capitol city
    Posts
    447
    Quote Originally Posted by mcotter View Post
    yes, we tried two other mags, no luck. They said once the paperwork was done, I owned the gun, and they couldn't take it back, even though they wish they could. Bunch of crap if you ask me.
    you should put up fliers and posters around town and at shooting ranges and places that sell ammo saying what they did and giving their name and location warning people. they cant do anything about it since its true. do they have a web site.
    i guarantee you i would do it.

  3. #23
    Join Date
    May 2007
    Location
    capitol city
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    447
    mcotter, you should take them to small claims court. make them loose time and money i bet you would win too.

  4. #24
    mikecu's Avatar
    mikecu is offline Junior Member
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    May 2009
    Location
    S. Florida
    Posts
    54

    G23

    I carry the 23 and the 27 and have never seen anything like that. Is the gun new?

  5. #25
    Stolya's Avatar
    Stolya is offline Junior Member
    Join Date
    May 2009
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    13
    I used to have an older G22 (Pre-molded grip) and never had any issue with the mags. Everyone I have known who has owned one never had a problem.

    As was stated before it is probably the magazine release spring. Easily repaired and the dealer should absorb that cost knowing that you had purchased it 15 min prior. Anyone who has any honor or respect for his customers would take care of it.

  6. #26
    randyr5 is offline Junior Member
    Join Date
    May 2009
    Posts
    2
    Glock's customer service is great. They will repair or replace whatever is needed to make it right.

  7. #27
    austin88's Avatar
    austin88 is offline Member
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    Jul 2009
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    149
    wow what a crappy way to treat your customer. bought the gun that day and he wouldnt exchange it. my first gun was a used one it was a jericho 941 the baby eagle i had it for a week and when i finally took it to the range it jammed up every magazine on every other round so i took it to the shop i bought it from and told the guy what it was doing and he exchanged it out with another gun that had the same price tag on it which was also used and he gave me a box of 50 rounds to take to the range to make sure that one was ok. now thats how you treat a customer...and i will go back to them for my next gun also

  8. #28
    ka-chow's Avatar
    ka-chow is offline Junior Member
    Join Date
    Aug 2009
    Location
    Back from Hell
    Posts
    34
    Man that really bites!

    It's wrong that he won't exchange the piece but...he figures that you have your warranty card and so you should take it up with Glock.

    Gun/Pistol paperwork and background stuff is sticky enough and gunshop owners don't want more to confuse anyone that may question the purchase such as an auditor and then have to explain why an immediate transfer/exchange took place

    It can be quite a hassle.---- (granted this is BS but it is what it is)

    Remember It's not like you bought a faulty computer or torn pants from Walmart. This is a firearm that has many laws governing its purchase...Many Gunshop owners figure you have the duty to check it out before you buy..ask questions etc. then let the warranty card and company take it from there.

    I wish you luck. Give Glock a call they take care of you. No problems. A pain yes. But don't give up on a Glock.

  9. #29
    mako72401 is offline Junior Member
    Join Date
    Jun 2009
    Posts
    52
    I have a 22 and 23 right now, and both work perfectly. Dealer is definitely shrugging off something that he could have easily taken care of for you.

  10. #30
    wheelgunnerfla is offline Junior Member
    Join Date
    Oct 2009
    Posts
    51
    I would think that the mag lock is defective. A local smith should be able to fix it.

  11. #31
    Join Date
    Jul 2009
    Posts
    199
    Horrible place to do business. OTOH- I think that's the first time I've heard of a Glock malfunctioning that wasn't shooter related

  12. #32
    chris441's Avatar
    chris441 is offline Member
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    Sep 2009
    Location
    Atlanta
    Posts
    115
    Go find them on Yahoo, Google, MSN, and every other site out there...do a review with just the straight facts so others know what to expect from them. That's crap!

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