This is just gun shop owner greed... nothing more. I'd call back and tell them thanks, but no thanks. Also tell them that they have lost a customer due to their greed and tell them you will never do business with them again. Hell, if they are like most FFLs and charge 25 bucks, It's basically free money for them to receive the firearm. It takes about 5 minutes to do the paper work, if that.

My FFL is a gunsmith that lives down the road from me and only charges 20.00. But, I have gone to a couple of gun stores in the past with no issues like you're having. I'd look for someone like that.

Originally Posted by js

My FFL is a gunsmith that lives down the road from me and only charges 20.00. But, I have gone to a couple of gun stores in the past with no issues like you're having. I'd look for someone like that.

The other gunshop I called charge $25 and they were very curtious and helpful and they faxed the info in 5 minutes..So I guess they have won my business and I will use them for future purchases for sure.

Competitive ore not they posted store policy on the poster and then went back on the customer promise. It appears to me that they enjoy the luxury giving customer service only when the profit margin is high enough. You should let them know that they have lost a customer.

There are dealers I've hears of even around here that don't take shipments from Buds. Because he undercuts most of them. needless to say their business had dropped.

I agree with the others and to tell the shop they have lost your business; and stick to it no matter how hard they apologize or whatever deal they offer you for the future. With so many choices out there, businesses need to learn that bad customer service will not be rewarded.

for something the store doesnt have in stock, that is the stupidest move a business owner can make, especially for a repeat customer like yourself.

Originally Posted by js

This is just gun shop owner greed... nothing more. I'd call back and tell them thanks, but no thanks. Also tell them that they have lost a customer due to their greed and tell them you will never do business with them again. Hell, if they are like most FFLs and charge 25 bucks, It's basically free money for them to receive the firearm. It takes about 5 minutes to do the paper work, if that.

Absolutely! Don't just take your business elsewhere, tell them that you are and let them know that you have informed your friends and posted on the internet!

I did notice on the website of the store that I've only bought 1 gun from but have done a couple of transfers through that they will gladly do transfers as long as they are not a dealer for that brand. They have about 1/2 a dozen brands listed Kahr, Glock and a few others. Maybe they have kinda the same deal?

Well today I got a phone message from the gun shop informing me that because I am a prefered customer (ha after what) they will make an exception, and asked me to call back to arrange for the transfer..No appology nothing..I really would like to call them and tell them that it's too late, not only that I already called another shop for the transfer, but that I will not purchase from their shop any more. BUt knowing me, I always avoid confrontation like this as long as I have already found an alternative way. I just won't go there any more, and if they keep doing this to other people, they will notice a drop in their customer base. However, the thing is with everybody buying these days, they really wouldn't notice any change since customers are pouring in like bees on flowers.

Want to vent without confrontation? The United States Postal Service is still good for something. I'd send a letter to the owner letting him know everything that happened and why you won't be coming back.

Originally Posted by Todd

Want to vent without confrontation? The United States Postal Service is still good for something. I'd send a letter to the owner letting him know everything that happened and why you won't be coming back.

+1 there!
You have been a good enough customer that they remember your name then you've probably spent enough money in there to make that worth their while. The idea that they called you says they have talked about it more than once and they don't wan to lose your wallet that they like to attach their vacuum cleaner to.

Send them a well written letter. No need to get nasty but you let them know in no uncertain terms your issues.

If this is how they treat a "valued customer" then I'd hate to see what people go through that are just the regular not so valued customer. You can tell them you found a shop that didn't know you so well but was wiling to work with you on this transaction so maybe they will be the better shop for you to do business with. and if this transaction goes well that you will be sure to tell friends and family that the other shop might be the way to go.

I'm sure you will get another call after that offering you all kinds of neat stuff. THen you can ignore them.

Similar to gun dealers walking into Walmarts and buying up all the popular ammo so they can resell it at a high profit margin!

Todd & DevilJohnson: I will consider your suggestion of writing the letter.

Thanks to all repondants for your good suggestions and support. it means alot to me...

I guess that concludes this thread.