That's too bad. I've owned several S&W revolvers from airlight to a bull barrel model 10 38which I fed 38 +ps in it all the time. Never had a hitch. I have only shot one Dan wesson .357 with interchangeable barrels from 4" to 14". O was neat but too blocky for me. And I've never shot a colt, except for a sat night special, and the cylinder release bit my thumb twice. To this day I won't buy a revolver except a ruger. Period. The thicker cylinder walls and the heavier frame make it rest back in my hand with such natural balance, I can't honestly say I really like any other revolver. I do like S&W but they tend to be barrel heavy to me.
But that cracking frame, broken gun crap is unacceptable. That's how armed citizens become dead citizens. So my 2 cents...stick to rugers. The price is comparable and the double locking cylinder, the thicker cylinder wall, and the heavier built frame will feed anything. I have a mowry special 3 1/2 inch redhawk and feeding 180-210 grains is like shooting a 357 mag. I can one hand it and stay on point all the way through all 6 rounds double or single action. Up in the 240-305 gr rounds I have to hold on a bit tighter, but a 180 gr may be lighter but energy= mass x acceleration, so for less recoil I still get the boom boom to stop a Ford powerstroke. And I'm not one for wounding. Dead folks don't testify...call me a psycho, whatever, I'm not going to prison because some knucklehead pulls iron on me and his friends are there to toss his piece in the woods, and tell the law I accosted an unarmed man with deadly force. Sorry, shoulda picked smarter friends. I don't wound folks. I will punch holes in the car and send them all to hell. And not lose a minutes sleep over it. My word vs theirs, not good for me. My word vs 4 dead folks...well that's easier to explain.