Alarm System Response
I am a security electronics alarm professional. My small company is in its 27th year serving Central Texas.
Realizing that the general public may not be aware of actually how alarm response is prioritized this should be relevant to anyone with an alarm system:
Every alarm company in the USA and, to the best of my knowledge, every State by law or rule recognizes three (3) alarm response categories.
Category 1 - Fire. Takes precedence over any other signals being processed by the central station. Emergency responders notified immediately. No Verification Call to the location. This represents a catastrophic threat to human life and property
Category 2 - Panic. Takes precedence over any other signals (except Fire) being processed by the central station. Emergency Responders notified immediately. No Verification Call to the location. This represents a serious threat to human life.
Category 3 - Intrusion. Lowest level taking precedence over administrative communications only. May require one or more verification calls prior to notification of Emergency Responders. This represents threat to property only.
For any monitored alarm system owner that has a panic button immediately available; even if the system is in full alarm with the sirens blasting, if you think a threat still exists, push the panic button! This changes the status of your alarm signal from a category 3 to a category 2 and should significantly speed Law Enforcement response.