When I was looking at diffrent companies to buy my first 1911 I pretty much narrowed it down to a Springfield or Para. I had a question for both companies of diffrent natures. Both were pretty easy questions. The only one to reply was Para. I carried on a brief but running conversation over several days that expanded to other areas. The guy I was talking to was cheerful and helpful to a fault and always answered within 24. I bought the Para. I felt really good about the kind of customer service they offered before and after the sale. Springfield has yet to reply.
Something to think about if you're lookin to buy