Results 1 to 3 of 3
  1. #1
    Sheepdog374 is offline Junior Member
    Join Date
    Apr 2010
    Posts
    9

    FNH USA Service Issues

    While I love their products, I've had some issues with FNH... wondering if anyone else has experienced service problems with them? It's been taking them 3 weeks to answer emails, and they have even replaced my gun without telling me, and briefly lost my sights. I love there products, but definitely never buying their products again.

  2. #2
    Join Date
    Jan 2008
    Location
    NC
    Posts
    244
    They had a "shake-up" in their customer service dept. I thought it was pretty good before shake-up, hope I don't need it anytime soon?

  3. #3
    TedDeBearFrmHell's Avatar
    TedDeBearFrmHell is offline Senior Member
    Join Date
    Jul 2011
    Posts
    1,859
    Quote Originally Posted by Sheepdog374 View Post
    While I love their products, I've had some issues with FNH... wondering if anyone else has experienced service problems with them? It's been taking them 3 weeks to answer emails, and they have even replaced my gun without telling me, and briefly lost my sights. I love there products, but definitely never buying their products again.
    first, if you returned your gun for work and had aftermarket sights still on them, you didnt follow their instructions and are lucky to get them back at all.

    from the FNH service form
    #7-Remove all accessories. FNH is not responsible for lost or damaged aftermarket accessories.

    (this is pretty standard in the industry... remove grips, sights, magazines, and any other aftermarket parts (trigger, hammer,guide rod))

    and most companies reserve the right to replace your weapon with the same or newer model at their discretion, its one of the legal rights (see the magusson-moss warranty act, under the full warranty section) that companies have when they provide a FREE warranty service.

    again, very common.

    dont see why you are mad except for slow email

Links

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Search tags for this page

fn usa forum
,
fn usa warranty
,

fnh customer service

,
fnh firearms warranty
,
fnh forum
,
fnh gun warranty
,

fnh handgun warranty

,

fnh problems

,

fnh usa customer service

,

fnh usa forum

,

fnh usa warranty

,
fnh warranty
Click on a term to search for related topics.

» Springfield Armory

» HGF Sponsors

Powered by vBadvanced CMPS v4.2.1