That's very dissapointing to hear. With the war being waged against gun owners, we need to do a lot better than this. As a peace officer, I've never taken a civilian course, but I'm sure most are better than the one you took. The course my parents are taking in California is actually quite intense. Considering how serious carrying a handgun is, it needs to be intense. If you are dissatisfied with your CCW course, I would complain about it, maybe something will change and the course will improve.